Success Story

Empowering patients facing stigma to access discreet, expert care, from assessment to treatment, within a seamless, secure digital experience.

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Customer Description

Laymune is an emerging digital health platform focused on removing stigma barriers in mental and sexual health.Objective: Deliver private, end-to-end patient journeys from self-assessment to treatment delivery.

Challenge

 

Laymune set out to revolutionize how individuals facing sensitive health challenges, particularly in mental and sexual health, seek and receive care. The aim was to remove social barriers, enable early intervention, and ensure privacy at every step of the care process. By combining digital consultations, secure communications, and discreet e-commerce, Laymune sought to empower patients to take control of their health without fear of judgment.

Specific challenges include:

  • Integrating secure patient data flows with medical matching algorithms

  • Ensuring full compliance with healthcare data privacy regulations

  • Meeting strict Saudi Arabian medical compliance requirements

  • Ensuring that all patient data remains stored within Saudi Arabia

  • Building discreet e-commerce and logistics workflows

Solution

Devista worked closely with Laymune to design and deliver the platform from the ground up, ensuring compliance, privacy, and patient-centric usability.

Collaborative approach

Co-designed workflows in discovery workshops with healthcare experts, logistics partners, and patient focus groups

Seamless integrations

Implemented secure chat, encrypted messaging, payment gateways, and pharmacy logistics APIs

Tech stack

Built on a cloud-native architecture using Node.js, React, Medusa.js, PostgreSQL, AWS SNS, AWS SQS, AWS Fargate, AWS RDS, AWS Aurora, and HIPAA-compliant hosting, aligned with Saudi data residency laws

Custom features

Intelligent patient-doctor matching, questionnaire-based triage, discreet order fulfillment and tracking

Results

Operational improvements

Fully digitalized intake process, reduced admin workload for doctors, automated prescription handling

What it’s like to work with us

Testimonial

“Working with the Devista team was a great experience. They were highly responsive, proactive, and easy to collaborate with. Communication was excellent throughout the project, and whenever something needed urgent attention, they acted quickly and efficiently. I truly appreciated their dedication and professionalism.”

Vasillii

Product Owner

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