Success Story
Transforming the Corporate Gifting Landscape: Gaveuniverset’s Journey to Digital Excellence
Customer Description
Gaveuniverset, part of Borg & Bigum Denmark, stands as a premier choice gift shop tailored for the corporate world. It offers a unique platform where businesses can effortlessly craft a curated gift selection, ensuring their colleagues receive the perfect presents for various occasions. Gaveuniverset simplifies the art of gifting, making it both personalized and efficient for businesses.
Challenge
Gaveuniverset faced a complex challenge in efficiently managing tailored catalogs for various customer companies across multiple shops. The establishment of new shops, as requested by clients, was a labor-intensive process. The setup of these internal stores relied heavily on manual input through an admin application, where product details were sourced from excel spreadsheets and PDF catalogs.
Time Consumption
Manually sifting through spreadsheets and catalogs was a tedious and time-consuming task. This not only delayed the availability of products for employees but also increased the chances of human errors.
Budget Assessment
When clients come to Devista, they begin the journey of crafting their mobile application. First, we assess the budget. As consultants, we scan the market to extract the maximum value possible.
Integration Issues
The previous method did not easily integrate with other systems or digital tools, creating silos of information.
User Experience
For administrators, the process of setting up and updating the internal store was far from user-friendly, resulting in reluctance to regularly update product listings.
Solution
We decided to design an adjacent application to streamline the entire process of product selection and website creation.
Automated Product Selection:
The new application allowed for direct integration with digital catalogs, permitting admins to easily search, filter, and select products to be added to the internal store.
Drag-and-Drop Interface
The website creation was transformed into a seamless experience with drag-and-drop functionality. This made it easier for admins to design, preview, and publish the internal store.
Integration Capabilities
The system was built with integration in mind. This meant that as companies adopted new digital tools or changed existing ones, the application could easily adapt without disruptions.
User-Friendly Design
Understanding the pain points of the administrators, the application was designed to be intuitive, reducing the training time and making the process more enjoyable.
Results
The time required to set up or update the internal store was reduced by over 70%, allowing for faster access to products for employees.
The time required to set up or update the internal store was reduced by over 70%, allowing for faster access to products for employees.
A more user-friendly interface led to a 60% increase in administrator engagement, resulting in more frequent product updates and a wider range of products for employees to choose from.
With automation and integration, the chances of manual errors during product selection were significantly minimized.
Conclusion
The digital transformation of the internal product access system for employee vouchers proved to be a significant step forward in enhancing efficiency, reducing errors, and improving overall user satisfaction. By understanding the core challenges faced by the administrators and designing a solution that catered to their needs, the project was able to bring about a marked improvement in the way companies provided this valued service to their employees.
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