Customer Description
Travel to Desk is an innovative app focused on introducing travel as an employee benefit that can improve both organizational health and the bottom line. By providing exclusive discounts and offers at a wide range of hotels, activities, and bars, Travel to Desk aims to make travel more affordable and enjoyable for the employees of participating companies.
Challenge
The overarching challenge of the project was to expedite the development and implementation of the app while maintaining the flexibility needed to accommodate various business needs. One issue we encountered was related to the onboarding process for businesses wishing to join the platform. Initially, this process relied on the Travel to Desk staff who had to manually enter business details into a basic site. This not only produced delays but also limited the app’s adaptability.
Solution
To solve the aforementioned problems we came up with a series of solutions:
Automated Registration System – Accommodation Creation Journey
To address this issue, we developed the Accommodation Creation Journey. This automated registration system empowers businesses to effortlessly create their accommodations, restaurants, or activities listings within the Travel to Desk application. By eliminating the need for manual data entry, they significantly reduced registration time, making it more efficient for both businesses and users.
Location Approval Mechanism
To ensure the quality and consistency of their listings, we introduced a location approval mechanism. This feature allows for location listings to be approved only if they adhere to Travel to Desk’s guidelines and standards. It ensures that businesses align with Travel to Desk’s values, enhancing the overall user experience.
Automated Registration System – Accommodation Creation Journey
Recognizing that every business has unique requirements, we integrated a component that enables customization of various elements of the app. Whether it’s branding, content, or user interactions, our CMS system offers the flexibility to tailor the app to the demands of different businesses.
Results
The time required to set up or update the internal store was reduced by over 70%, allowing for faster access to products for employees.
The implementation of the Accommodation Creation Journey has led to a 30% increase in conversions. Businesses can now add their accommodations, restaurants, and activities without the need for intermediaries or manual data entry. This streamlined process has not only saved time but has also attracted more businesses to join their platform.
The introduction of the location approval mechanism has allowed Travel to Desk to ensure a high standard of offerings on their platform. This, in turn, has provided them with the opportunity to market these verified accommodations, restaurants, and activities more effectively. As a result, they’ve created a new revenue stream for the application while providing their users with the best possible choices during their travels.
What it’s like to work with us
I felt like the luckiest client alive; they were great developers.
Andrei-Alexandru Petrescu
CEO, TOBC
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